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Patient Account Representative

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated,  people-friendly full time Accounts Receivable Insurance Collector for our Corporate office.

Seeking a skilled Follow Up/Medical Collector. If you have extensive knowledge and experience in the medical collections and follow up process, this is the perfect position for you.

Role Expectations: 

  • Responsibilities include all follow up aspects of AR for your carrier
  • Research anomalies in the AR
  • F/U and investigate denials
  • Submission of 1st and 2nd level appeals and f/u to completion
  • Timely submission and F/U of claims and corrected claims
  • Creating and following up of tasks
  • Update patient demographics
  • Verify benefits through Phreesia and Insurance Websites
  • F/U on insurance overpayments and complete insurance/patient refunds if applicable
  • Notify management of any carrier patterns or issues with fee schedules
  • Scanning
  • Post Deductibles, copay’s, coinsurance, and move money as needed.
  • Keeping current and compliant with billing and HIPPA regulations
  • Remain informed as changes in coding rules/guidelines for your carrier and keep management updated of any changes
  • Covering areas where a collector may be absent (cross training)
  • Developing and Maintaining Relationships with Carriers (sending candy etc.)
  • Attending Meetings with insurance carriers and management if necessary.
  • Collectors will be responsible for working reports for targeted areas, contacting insurance carriers, identifying the issues in detail, processing the encounters in the appropriate manner and keeping management informed as to any type of problems that they may have identified. When this is done they may suggest solutions to the problems if any.

We offer a superior benefits package, including excellent medical and dental coverage.

Please Note:  ENT and Allergy Associates is an E-Verify employer

Company Description:

ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 40 offices and over 150 physicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.

To learn more about the benefits of ENT and Allergy Associates, or to conveniently find an ENT doctor or Allergy Doctor and then easily book an appointment at the nearest New York or New Jersey location, please visit: or contact us at:

ENT and Allergy Associates, LLP
560 White Plains Road, Suite 500
Tarrytown, NY 10591

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